Terms and conditions

Terms and Conditions of Sale
1. Introduction Welcome to our eCommerce! These Terms and Conditions govern the sale of our custom diamond and gemstone seals. We invite you to read these conditions carefully before making a purchase.
2. Acceptance of Terms By placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with the terms, please do not proceed with the purchase.
3. Products Our seals are customized to your specifications. Please make sure you provide the correct information when ordering. We cannot accept returns on personalized products unless they are faulty.
4. Prices and Payments All prices are expressed in Euros and include any applicable taxes. Payment can be made via the methods indicated on our site. The transaction will be processed only after payment confirmation.
5. Shipping We ship within 3 weeks of ordering. Delivery times may vary depending on location. We are not responsible for any delays caused by postal or shipping services.
6. Right of Withdrawal In accordance with current legislation, personalized products are not subject to the right of withdrawal, except in cases of defect or error in the personalization. If you have any problems, please contact us within 14 days of receiving the product.
7. Warranty and Limitation of Liability We are committed to ensuring the quality of our seals. However, we will not be liable for any direct or indirect damages resulting from the use of our products. Our liability is limited to the amount paid for the product.
8. Changes to the Terms We reserve the right to change these Terms and Conditions at any time. The changes will be published on our site and will take effect immediately.
9. Applicable Law These Terms and Conditions are governed by Italian law. For any dispute, the court of [indicate your competent court] will be competent.
10. Contacts For further information, questions or assistance, contact us at the email address: This email address is being protected from spambots. You need JavaScript enabled to view it..